5 ways CRM can grow your business

1. Find & connect with the right customers

Make the most of your marketing tools — email, social, marketing automation — by connecting them to a CRM. Gain a complete view of leads & prospects to create & target engaging comms turning prospects into customers faster.

2. Create & nurture deeper, more sustainable relationships

Develop a deep understanding of your customers & scale 1-to-1 relationships. A CRM allows you to pick up exactly where you left off at the end of every exchange & recommend the right products at the right time.

3. Reduce your cost of sales

The probability of selling to new prospects is 5%–20%, but selling to an existing customer is 60%–70%. A CRM creates repeatable sales & greater visibility into upsell, cross-sell & renewals within in your existing portfolio.

4. Increase employee productivity

Give your team the tools to focus on selling, not admin. A CRM can automate tasks, so your sales team can spend more time with prospective customers – selling smarter & faster.

5. Improve your customer service & retention

Even the best products are only as good as the service that supports them. When your entire team has immediate access to a customer’s complete history you can provide an exceptional customer experience.

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