The benefits of using this service are:
This package can be tailored to your needs. For smaller organisations (less with 20 staff), we suggest Salesforce Explore Lite, with a delivery timeframe of 3 working days. For larger organisations, we suggest you allow for ten working days.
Why not reduce the ‘headache’ and take out the risk of finding the right Salesforce resource.
Relationship unlimited now provides professional and highly Salesforce skilled resources to your company, either at your office or remotely.
Salesforce Essentials comes standard with Account, Contact, Lead and Opportunity Management, Email integration with Gmail or Outlook and the use of Salesforce Mobile App for on the road use. However, as you grow and expand your business, Salesforce grows with you (for example Collaborative Forecasting, Workflow and Approval Automation, and many more are other features you may want to include). We believe you will never outgrow Salesforce!!
We can help you to develop that 1:1 relationship between your company and your customer, by implementing an automated marketing journey for your customer with the right messaging and at set times. Salesforce Marketing Cloud is one of the leading marketing and communication tools available and has been the reliable platform to interact with customers in a new way, across multiple channels and at the correct time and place.
We have implemented hundreds of Marketing Cloud journeys to enable high-quality automation customer communications at the right time and media to maintain the relationship, brand loyalty and brand reputation.
Test-Driven Development (TDD) has evolved from the Agile Project Delivery approach and follows industry development best practices to:
This approach has the effect of regulating the development of the solution into smaller sprints that are more tightly controlled, enabling the developer to confirm the development testing results and that they have been performed successfully. This gives assurance that the development is ready, resulting in less effort required by both the developer and the business testers (as they are delivered right-first-time).
At Relationship unlimited (RUL ), we operate a ‘no fuss’ Assess, Transform and Operate engagement and delivery model.
Additionally, we strive to provide our customers with appropriate workarounds (‘out of the box’ solutions) and options/resolutions to enable better results from your Salesforce solution.
This onDemand service can be delivered locally or with real-time support via email and secure engagement support process. Routine services are usually delivered overnight so there is minimal risk of an impact to your normal operations
Admin onDemand provides:
Your certified support team will have access to your Salesforce instance to deal with issues and requests such as:
Support OnDemand provides you with:
Your Salesforce certified support team will have access to your Salesforce instance to deal with issues and requests such as:
Lightning Ready is a service which helps customers/organisations understand and progress from their current Salesforce Classic environment to a new Salesforce Lightning-enabled environment. Using this new Lightning Ready environment, customers can then understand what their Salesforce environment/solution will look like, what works (and doesn’t), thus enabling and recognising the effort and costs of upgrading their Visualforce and customised pages to Salesforce Lightning.
The benefits :
Typically this service will be delivered over a two week period and in partnership with your key staff for input and guidance.
This service is of value to our customers, who
We can help you to develop that 1:1 relationship between your company and your customer, by implementing an automated marketing journey for your customer with the right messaging and at set times. Salesforce Marketing Cloud is one of the leading marketing and communication tools available and has been the reliable platform to interact with customers in a new way, across multiple channels and at the correct time and place.
We have implemented hundreds of Marketing Cloud journeys to enable high-quality automation customer communications at the right time and media to maintain the relationship, brand loyalty and brand reputation.
Salesforce solutions used: Salesforce Service Cloud, Salesforce Communities Portal configuration and development
This project was to migrate a legacy solution (Kahiwi) to Salesforce and enable sporting engagement through the implementation of a Sporting Salesforce Community Portal.
Kahiwi was first developed in a non-salesforce solution. While operating internally for several years, this solution became legacy (outdated and unsupported) and could not be adapted to enable external Sporting groups to enter or manage their funding grants submissions.
This Sports agency approached Relationship unLimited to overcome these issues, and together we scoped and implemented a Sporting community portal, using Salesforce Communities. Additionally, Kahiwi was migrated from the legacy solution to the Salesforce Service Cloud.
Result and Return on Investment (ROI):
Salesforce solutions used: Service Cloud configuration and development
The Toyota NZ Loyalty solution was to score, recognise and reward customers based on the number of previous Toyota and Lexus cars they had just purchased, prior owned and other associated family members.
Relationship Unlimited was invited to co-design the scoring system so that it was designed with the future in mind and the capacity to be extended to consider a broader range of scoring inputs. In this process, our team was able to collaborate and provide additional information to the design based on previous experience with loyalty-type systems.
Result and Return on Investment (ROI):
Salesforce solutions used: Sales Cloud and Marketing Cloud configuration and development
This new operations model required the scoping and configuration/development of an advanced case management system, which included:
While NZSTA could have looked at using Service Cloud, the lead time to implement and configure Service Cloud was too long, and this solution couldn’t deliver on all of NZSTA requirements. Relationship Unlimited was asked to redesign and redevelop the new Case and Enquiry management process.
Result and Return on Investment (ROI):
Relationship Unlimited were engaged to assist with implementing and configuring a Learning Management System (LMS) solution called, Cornerstone for Salesforce.
Salesforce solutions used: Sales Cloud, Marketing Cloud and Cornerstone for Salesforce.
In partnership with NZSTA, we assisted with LMS review to ensure that a solution would be the “right fit” for NZSTA, and meet NZSTA’s strategic objectives for the professional development of school boards of trustees (18,000 trustees).
The key strategic objective of introducing this new LMS was to improve engagement of trustees in NZSTA’s professional development programmes and improve the functionality and shared information provided to trustees and staff, by:
Result and Return on Investment (ROI):
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