Admin onDemand

Admin onDemand provides your organisation with access to a large team of experienced and certified Salesforce expertise to manage any small to complex tasks that your on-site team may need help with.

This onDemand service can be delivered locally or with real-time support via email and secure engagement support process. Routine services are usually delivered overnight so there is minimal risk of an impact to your normal operations

Admin onDemand provides:

  • Low-cost, immediate support via email and/or secure engagement process to Relationship Unlimited support resources.

  • Visibility of each issue and request sent to us and the ability to manage and track Cases through its lifecycle.

  • Audit reporting of support.

  • Proactive advice on how to get the best from your Salesforce solution including relevant upcoming feature upgrades.


Your certified support team will have access to your Salesforce instance to deal with issues and requests such as:

  • Managing Salesforce system issues on your behalf.

  • Password resets and security changes.

  • General Troubleshooting.

  • Configuration changes.

  • Managing Workflow and Validation rules.

  • Customised Reports.

  • Customised Dashboards.

  • General advice (practical and strategic).