Post-Implementation Technical Services
Our Post-Implementation Technical Services provide on-demand support from certified Salesforce experts to keep your system secure, efficient, and up-to-date with minimal disruption.
Key Benefits:
Immediate expert support for troubleshooting and system management.
Flexible, cost-effective assistance via phone, email, or secure Customer Community.
Transparent case tracking with full visibility into support requests.
Audit reporting and compliance tracking for accountability.
Proactive system optimization to leverage new Salesforce features.
Remote or onsite support tailored to your needs.
Core Services:
Technical Assistance: Issue resolution, workflow fixes, coding and configuration troubleshooting.
Administrative Assistance: Password resets, security updates, custom reports and dashboards.
Optimization & Guidance: Proactive recommendations, Salesforce updates, and performance monitoring.
Flexible Options:
On-Demand: Pay-as-you-go ($110.00 per hour).
Pre-Scheduled: Routine maintenance, often delivered overnight.
Onsite & Remote: Customizable service delivery.