Post-Implementation Technical Services

Our Post-Implementation Technical Services provide on-demand support from certified Salesforce experts to keep your system secure, efficient, and up-to-date with minimal disruption.

Key Benefits:

  • Immediate expert support for troubleshooting and system management.

  • Flexible, cost-effective assistance via phone, email, or secure Customer Community.

  • Transparent case tracking with full visibility into support requests.

  • Audit reporting and compliance tracking for accountability.

  • Proactive system optimization to leverage new Salesforce features.

  • Remote or onsite support tailored to your needs.

Core Services:

  • Technical Assistance: Issue resolution, workflow fixes, coding and configuration troubleshooting.

  • Administrative Assistance: Password resets, security updates, custom reports and dashboards.

  • Optimization & Guidance: Proactive recommendations, Salesforce updates, and performance monitoring.

Flexible Options:

  • On-Demand: Pay-as-you-go ($110.00 per hour).

  • Pre-Scheduled: Routine maintenance, often delivered overnight.

  • Onsite & Remote: Customizable service delivery.