Service Cloud Quick Start
Duration options
1 - 40 Days
Investment Expectation
NZ$7,500
Drive higher customer satisfaction with Service Cloud
Our Service Cloud Quick Start helps businesses streamline their service operations, boosting efficiency by setting up a solid foundation, importing essential data, and customizing cases. This comprehensive setup ensures a 360-degree view of each customer, driving higher customer satisfaction and loyalty.
More details on what you’ll get:
Project Kickoff and Business Process Reviews (current and desired processes) - We confirm your and finalise your goals for Salesforce, including a customisation plan for your sales process and workflows.
Account Setup - We personalise leads in Salesforce to ensure you record and qualify prospects quickly and efficiently.
Service Cloud Console Setup - We work with you and configure the Service Cloud Console including all components, lists, buttons or quick links necessary.
Case Setup - We work with you to customise Cases, including lst views, queues, custom fields, and page layouts for your team to manage inbound tickets.
Salesforce Training - We provide a one-hour custom webinar training session of the Salesforce setup for your organisation.
Project Close - We work with you to sign off on testing, turn everything live and complete post-project analysis and satisfaction surveys.
Pricing is for implementation services only, with Salesforce licenses being additional.
Licenses can be purchased through Relationship Unlimited at a cost of $230 NZD per user per month (billed annually at $2,760 + GST per user for an Enterprise level license). Other license types as well as payment options are available, so will be discussed during project kickoff.